Question 1

How do I collect feedback at my Australian festival?

Accepted Answer

Simply open the feedback collector tool on any device, tablet, or phone. Visitors can rate their experience with stars and leave written comments. All data is saved automatically and can be exported as CSV.

Question 2

Is the feedback data saved if I lose internet connection?

Accepted Answer

Yes, the feedback collector works completely offline. All responses are stored locally on your device and will remain available even if you refresh the page or lose internet connection.

Question 3

Can I export the feedback data for analysis?

Accepted Answer

Absolutely! Click the 'Export Data' button to download a CSV file containing all feedback entries with timestamps, ratings, comments, and permission status for testimonials.

Question 4

What is the magic word feature for?

Accepted Answer

The magic word feature allows you to set a special word that gets revealed to visitors after they submit feedback. This can be used for prize draws, special offers, or additional engagement at your festival.

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